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Superior solutions for better business
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Recognized as one of the most reliable Outsourced Infrastructure and Hosting Solutions companies in the industry, ZEROFAIL has been providing exceptional service and 24/7
support to thousands of clients worldwide since 2000. A proven performer across a wide array of industries.
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ZEROFAIL is the provider of choice for such organizations as:
Air Canada, Sprint, National Department of Defence, Rogers Communications Canada, Le Château, Subway Restaurants Canada, Aspex Group, Mad Science,
Ernst & Young, Days Inn Hotels - and many more.
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Based in Montreal, Toronto and New York, ZeroFail’s business solutions: Hosted Desktop, Fiber Optics, Hosting, and Online Backup are offered through its four market-leading divisions:
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| Achieve peak performance and sustainable advantages |
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Succeeding in business today means
getting the most out of every advantage
and opportunity. Competition is fierce,
budgets are tight, customers expect
more and technology and markets are
in a state of constant evolution. When
it comes to IT, you simply can’t afford the
costs, headaches and distractions of
systems that create frustrations instead
of seamlessly supporting and driving
your core business.
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The fact is that most companies like yours
are not well served by their IT vendors.
Too many providers sell traditional IT
solutions that are rife with inherent
limitations, shortcomings and issues
waiting to happen. While they profit
from maintenance packages and
repeated service calls, you’re left
paying for problems instead
of advantages.
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At ZeroFail, we understand that definitively
solving customer problems is what 99% of
all business products and services are about.
Our business model, divisions and
award-winning solutions were designed by
demand: defined and built expressly to
service mid-to-large companies and the
enterprises that serve them. Our industry
leadership is due to repeat and referral
business powered by proven solutions,
dependable services, 100% uptime and a
consistent ability to do it right the first time.
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When your IT is mission-critical, it is pivotal
to your success and ours. If you want a
provider with a vested interest in
optimizing your business performance
today and tomorrow, choose ZEROFAIL
and experience a level of service and
satisfaction that is simply beyond the
reach of our competitors.
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| Leadership Team |
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close up view |
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Robert Gervais,
President & CEO
Nicolas Rainville,
Vice-President - Product Development
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Georgia Genovezos,
Executive VP - Marketing & Advisory member
P. André Gervais,
Advisory member and Shareholder
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Doug Elie,
Advisory member and Shareholder
Henri Côté,
Advisory member and Shareholder
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Brian Edgar,
Advisory member and Shareholder
Mark R. Bruneau,
Advisor
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| Robert Gervais | President & CEO |
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Ernst and Young Entrepreneur of the Year Award nominee Robert Gervais has strategically grown ZEROFAIL into one of Canada’s premier providers of
Outsourced Infrastructure and Hosting Solutions. Robert oversees all divisional operations, strategic direction, financing, sales, business
development and administration. Prior to founding ZeroFail, he was President and CEO of Rightime Productions Inc., a film and television
production company that developed and directed more than 10 productions, including the award-winning, critically acclaimed documentary
Jackie Robinson: A Season Of Change. Robert’s career experience also includes co-founding two private sales businesses, overseeing the
development of an international public relations campaign at the Schneider Group (in Grenoble, France) and serving as a financial advisor for an
investment bank. Robert was also a professor of International Business and Strategy for five years at the John Molson School of Business
(Concordia University) where he earned the Distinguished Teaching Award as an outstanding professor in the Commerce and
Administration Department.
Robert Gervais sits on the boards of EQUITAS, Axion Technologies Inc., the Multiple Sclerosis Society of Canada, Geordie Theatre, and the
Westmount Ville-Marie Conservative party. He is also the Vice President of the International Association of Microsoft Partners (SMB Eastern Canada)
and a regularly featured expert for Radio-Canada, RDI, The Gazette, Les Affaires, Profit Magazine and the National Post. Robert holds a BFA and an
MBA from Concordia University in Montreal, Quebec.
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| Nicolas Rainville | Vice-President - Product Development |
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Nicolas Rainville is a senior Information Systems expert with 25 years of management and consulting experience spanning a wide array of industries. A Certified Systems Administrator and specialist in Systems Architecture and the delivery of large scale projects in multi-location structures, Nicolas has developed and established technological infrastructures and solutions (Unix and Windows) that have driven the sustainable growth and improved performance of companies of all sizes. His areas of expertise include Data Management (data warehousing and mining, SAN infrastructure), Data Transport (large scale fiber networks, BGP, routing, VLANs) and Data Centers (redundancy, cooling, power management and security).
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Mark R. Bruneau | Advisor
As an advisor to ZeroFail’s board of directors, Mark R. Bruneau guides the development of the company by drawing on an extensive career experience. Prior to his involvement with ZeroFail, Mark was appointed Executive Vice-President and Chief Strategy Officer of Bell Canada Enterprises (BCE). He was previously President and CEO of ADVENTIS, a Boston, New York and Paris-based global strategy consultancy to Fortune 500 telecommunication providers. A Senior Fellow with The Monitor Company (a global strategy consultancy), Mark also serves on the boards of Neotech Capital, M'Pact TV, NeuroScience Canada, TELFER School Of Management, USC’s Center for Telecommunications Management, Les Grands Ballets Canadiens and the Boston Ballet.
Mark R. Bruneau is frequently quoted in Business Week, Fortune, Wall Street Journal, New York Times, Forbes, as well as the Globe and Mail, and has helped shape the modern day telecoms and web 2.0 industry structures. With a BComm from Ottawa University and an MBA from Harvard, Mark’s long-time support of excellence in Canadian entrepreneurship includes a gift of $500,000 to Ottawa’s TELFER School of Management that led to the creation of the Mark R. Bruneau Professorship for Global Business Strategy.
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P. André Gervais | Advisory member and Shareholder
As a senior partner with the Montreal law firm of Borden Ladner Gervais, André Gervais specializes in alternative dispute resolution in commercial arbitration and mediation. His expertise includes commercial, corporate and securities law. In addition to being former President and member of the Executive Committee of the Canadian Bar Association, André is a lay member of Canada’s Competition Tribunal and a member of the Montréal Bar Association, the Québec National and International Commercial Arbitration Centre and the Institut d’arbitrage et de médiation du Québec. He is also Director and Officer of Canadian Irish Studies Foundation, M.R.R.M. Inc. (formerly Mount Royal Rice Mills Limited) and Twenty-First Century Investments Inc.
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Doug Elie | Advisory member and Shareholder
Doug Elie is an experienced entrepreneur who has built and operated successful businesses in both the IT and Clothing sectors. Doug is the President of Access Infotech, a leading dealer of computers, IT equipment and related support services in the Montreal marketplace.
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Henri Côté | Advisory member and Shareholder
Henri Côté is an accomplished entrepreneur who successfully founded, built and sold several companies in the manufacturing, distribution and retail sectors. He is also a published author who has raised thousands of dollars and sponsorships for children by donating all proceeds from the sales of his book to World Vision, his favourite charity.
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| Georgia Genovezos | Executive Vice-President, Marketing & Advisory member |
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Recognized as a marketing leader in the high-tech spectrum, Georgia Genovezos leverages her more than 20 years of management experience in Telecom, Wireless & E-commerce/Retail sectors.
Georgia, has held executive-level management roles at Fido/Rogers, Positron, Lasik MD & Ice.com. Georgia has developed and grown successful marketing organizations and is skilled in mergers & acquisitions within telecom/high-tech industries.
Georgia leads all of the marketing and public relations for the organization and sits as an advisory board member with Zerofail. In 2005, she was awarded the MS Leadership award, recognized as a leader in the business community. She is a member of the CMA and sits on the panel of judges for the RMA. Georgia is very active with many charities and sits on the following boards: HLBS, Centraide, MS Leadership selection committee & A world of dreams.
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Brian Edgar | Advisory member and Shareholder
Recognized as a leading expert in Canadian fashion retailing, Brian Edgar has enjoyed 30+ years of documented success directing and driving the improved performance of organizations and operations such as Tommy Hilfiger Retail Canada, Thrifty's, Steel, InWear Group A/S and Le Château.
As Executive Vice President of Tommy Hilfiger Retail Canada, Brian established the company's operating platform and helped spearhead its successful expansion across the nation to include 2000 employees and over 60 stores. His international experience includes leading operations of 160 retail stores, across 13 European countries as International Retail Operations Director for The InWear Group in Copenhagen, Denmark. Earlier in his career, Brian oversaw all retail operational activities for Thrifty's, Steel and Le Château stores across territories that included Ontario, Alberta and Eastern Canada.
Passionate about inspiring leadership in others, Brian is a member of the Business Networking International (BNI), Executive One Chapter and is also a member of Forum One - a mastermind group of business executives and business owners. Brian also serves on the advisory board of ZeroFail, a top emerging growth company and one of Canada's most reliable providers of Outsourced Infrastructure and Hosting Solutions.
In his business and personal life, Brian applies a discipline, perseverance and balance honed through coaching and competing in Tae Kwon Do. Proud of having represented Denmark in the 1999 and 2001 International Tae Kwon-Do Federation World Championships, Brian is currently training to realize his goal of one day climbing Mount Everest. Feeling blessed by good fortune and health, Brian volunteers as Honorary Chair for the Multiple Sclerosis Society of Canada to help the organization find the cure that will give MS sufferers the opportunity to climb mountains of their own.
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